Core Values + Culture
Our Core Values
NCC builds long-term relationships with our customers through inspired employees who understand and are committed to all of our customers’ missions. We know that to serve as a valued, trusted advisor we must strive to encourage our NCC team members to be vested in something bigger than themselves. Our people are genuinely passionate about delivering exceptional customer service, providing solutions uniquely tailored to each customer’s mission and environment. NCC believes that by taking care of our employees and reinforcing a focus on the “why,” we can provide excellent services and solutions.
1. Put the Customer First
We build enduring relationships with our clients so they can be successful in achieving their objectives and missions. We anticipate and develop plans to meet future needs as a trusted advisor, managing client and company resources wisely.
2. Excellence in Execution
We are accountable, maintaining a high degree of accuracy, timeliness, and attention to detail in executing while looking for expanded ways to add value to our clients. We enjoy solving difficult challenges and implementing practical, cost-effective solutions.
3. Work Together for the Greater Good
We use a collaborative approach to deliver honest value and great experiences. We share knowledge, give and receive constructive feedback, and volunteer our time so we can achieve the greater good for our clients, in our company, and within our communities.
4. Innovative, Adaptable, and Always Learning
We develop and integrate emerging technologies, take new approaches, and apply improved methods to dynamic requirements as experts in our fields. We invest time and energy to developing our skills, knowledge, and abilities to benefit our clients.
5. Do the Right Thing
We are ethical, never sacrificing integrity for greater or short-term gain, and will always do the right thing. We demonstrate respect for ourselves and others through sincerity, appropriate language and behavior, and adherence to rules and authority.